About Kienlongbank

Full name: Kienlong Commercial Joint Stock Bank
International transaction name: Kien Long Commercial Joint - Stock Bank
Abbreviated name: Kienlongbank
Chairman: Mr. Le Khac Gia Bao
General Director: Ms. Tran Tuan Anh
Tax code:
Auditor HCM City Auditing and Informatics Service Limited Company
Operation network: 117 branches and sub-branches nationwide

Operation license No.0056/NH-GP dated September 18, 1995 of the Governor of the State Bank of Vietnam. Kienlong Bank was officially put into operation in October 27, 1995.

Business registration certificate: the first registration on October 10, 1995, the second adjustment on July 7, 1997 and the 38th change on April 26, 2018.

Principle activities: mobilizing short, medium and long-term capital in the form of time deposits, demand deposits, certificates of deposit, receiving investment funds, receiving capital from local and overseas financial institutions; granting short, medium and long-term loans, investing in financial institutions; providing settlement services to customers; dealing in foreign exchange, gold; providing international payment services; investing in securities and providing consultancy services for stock investment; providing asset exploitation and liability management services and other banking services.

Human resources and training

Kienlongbank’s orientation is to build a professional, dynamic, creative and enthusiastic, qualified and experienced team of employees and staff to develop Kienlongbank as one of the best retail banks in Vietnam in the future. As of December 31st, 2016, Kienlongbank’s total number of employees was 4,113, including 2,419 official staff and 1,649 employees and collaborators.

In 2016, 164 courses were held, 82 of which were held by Kienlongbank training center and for the other 82 courses, and the Board of Management assigned staff to attend external training courses on E-Learning system and internal training courses in unit. It aims to enhance and facilitate staff and employee’s high work performance, facilitating Kienlongbank’s sustainable development.

Information Technology

With the motto of “Improve stability, optimize cost and ensure security” on top priority of any business activities, A number of information technology projects are launched to successfully satisfy increasingly big scale of the bank such as Construction of Data Center in Long An, Domain Controller System; Mail Exchange System; Microsoft Lync consolidated communications; FTP internal sales program and Contact Center System upgrades.

In addition, Kienlongbank negotiated and entered into a contract to launch Core Banking TCBS system (a product of OSI Corporation - US) and the firm in-charge of implementation was Asia Computer Company (AICT). In 2016, after the cooperation contract on card technology solution was signed with Sungard Corporation, Kienlongbank officially completed its data center and upgraded the card core system. Thanks to such upgrade, customers were offered with the most convenient and modern card and payment services on both national and international channels. Improve card security to make customers feel assured when using services at Kienlongbank. Besides, Kienlongbank officially set up the hotline 19006929 and operated the new Call Center system.

Products and services

A wide range of products and services is offered with various utilities to successfully enhance service quality for customers such as: ATM cards named Paracel Islands Vietnam and Spratly Islands of Vietnam with a series of preferences; E-banking services including: SMS Banking, Internet Banking, Mobile Banking, ATM system, etc.; simultaneously,  various new products and services are designed and developed with a wide range of utilities for customers such as  E-tax payment, Online Payment (Ecommerce), Inter Bank Fund Transfer (IBFT), etc.

2016 was marked with the bank’s product and service development and diversity and launch of Kienlongbank's international credit card - Kienlongbank Visa with Mr. Henrique Calisto as the brand ambassador. This is a financial solution which both offers more choices in card payment and affirms Kienlongbank position to a new height in the global market.

Network development

The bank’s strategy is to consistently expand its transaction network and bring Kienlongbank’s brand, products and services closer to nationwide customers. Kienlongbank continued expanding its nationwide network and accelerated e-banking service development as approved by the State Bank of Vietnam. By the end of 2016, Kienlongbank possessed 117 transaction outlets, including 28 branches and 89 transaction offices located at 26 provinces and cities. 

In the coming years, Kienlongbank operation network shall be expanded in the North and Central to successfully facilitate Kienlongbank’s development and growth. Its presence shall be marked in 3 regions, including the North, the South and the Central of Vietnam.


The past four years were recorded with Kienlongbank's brand identity re-standardization by standardizing advertisement information for customer, standards of advertisement materials and products as well as standards on interior and exterior system and transaction space.

In 2016, Kienlongbank continued further completing its head offices, moved and constructed new head office buildings, including Vinh Long Branch and transaction offices such as: Vinh Hai, Cam Ranh, Ninh Hoa (Khanh Hoa), Long My (Hau Giang), Tieu Can (Tra Vinh), Chau Doc (An Giang), Ba Tri, Mo Cay Nam (Ben Tre),  Sa Dec (Dong Thap) and Lai Thieu (Binh Duong), partly improving customer service quality, completing facilities and enhancing brand prestige in customers’ hearts. Accordingly, convenient space may be enjoyed by customers when they make transaction at Kienlongbank.

Comunity Activity

Kienlongbank always pioneers in corporate social responsibility activities, sharply invests in education and health, facilitating the poverty elimination. Annually, scholarships of ten billions VND are offered to difficult students and pupils with excellent achievements through “Dream Sharing” program which is launched in 26 cities and provinces by Kienlongbank in combination with SBV. At the same time, Kienlongbank cooperates with organizations, associations and companies such as Poor Veterans Association Fund for 3 consecutive years, Educational and talent encouragement fund and contributes various material and spiritual presents to facilitate students’ study; coordinates with Thanh Nien Magazine to confer a wide range of scholarships such as “Nguyen Thai Binh” scholarships for children of poor fishermen, etc.

Moreover, Medical Support is also a preferential sector of Kienlongbank with the purpose of enhancing people’s health, which was expressed by sponsoring 10 billion VND to support the purchase of health insurance for households at poverty threshold at Kien Giang Province.

Especially, in order to partly defense sacred island sovereignty of Vietnam, Kienlongbank staff and employees contributed their one-day salary with total value of up to 531,350,000 VND. Furthermore, 2.5 billion VND of income from activities of ATM cards in period of 2015 - 2017 was contributed to “East Sea Protection” Fund initiated by Kienlongbank. Such cards were named Paracel Islands Vietnam and Spratly Islands Vietnam.


During operation, the state’s policies and decisions are always complied by Kienlongbank. The bank outperforms its tax obligations, participates into health insurance and social insurance under legal regulations.

It well complies with industry’s regulations and national monetary policy, positively mobilizes unemployed capital among people to provide capital to the economy. With its achievements, a series of certificates of merit are awarded to Kienlongbank by provincial People’s Committee, General Department of Taxation, Ministry of Finance and Vietnam Social Security. Especially in 2007, the President of the Socialist Republic of Vietnam signed the Decision No. 1224/2007/QD-CTN (dated October 26th, 2007) to confer Third-class Labor Medal to Kienlongbank for its excellent performance achievement in period of 2002 - 2006, actively facilitating the socialism development and national protection. 2016 was recorded with Kienlongbank's receipt of Golden Board for its contribution to social security activities in Mekong Delta area and certificate of merit from the Governor of the State Bank of Vietnam for its excellent performance in banking statistics sector in the period of 2011 - 2015.


  • The 3rd rank Labor Medal (2007)
  • The Certificate of Merit granted by the Prime Minister (2006-2008)
  • The Certificate of Merit granted by the Governor of the State Bank of Vietnam (2005-2008)
  • The Certificate of Merit granted by the Minister of Finance (2005-2007).
  • The award presented by EDEN GROUP.
  • The award for the best marketing solutions in 2007.
  • The Viet Brand Top Ten Gold Cup in WTO Integration.
  • The Viet Brand quality-prestige services and products Gold Cup 2007
  • The Viet Brand WTO Gold Cup voted by customers in 2007
  • The best service and product voted by customers in 2011 (Saigon Marketing Newspaper)

98-108A Cach Mang Thang 8 Street,
Ward 7, District 3, HCM City
40-42-44 Pham Hong Thai, Rach Gia City,
 Kien Giang Province
Tell: (+84) 8.3933 3393 (+84) 77.3869 950 – 3875 414
Fax:  (+84) 8.3930 9173 (+84) 77.3871 171 - 3877 538
Email: - Website:

Add: 40-42-44 Pham Hong Thai Str., Rach Gia City, Kien Giang Province
Tel: (0297) 3869 950 - 3877 541 - Fax: (0297) 3871 171 - 3877 538
Hotline: 1900 6929 - (028) 7309 6929
Email: - SWIFT code: KLBKVNVX

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